I'm based in Baguio, Philippines. Before going independent, I spent six years inside large BPO operations — first on the floor as an Account Executive and Technical Support Specialist, then as a Product Trainer, then leading other trainers as a Training Supervisor.
That background is the foundation. Customer service taught me to read tone in writing. Training taught me to build systems that other people can run without me in the room. Leadership taught me to spot the bottleneck before it becomes a fire.
Today I work with founders who are running multiple entities and need someone who can hold the operational center — calendar, inbox, sales pipeline, weekly cadence — so they can stay in their lane.
The best clients I work with treat me like a teammate, share context generously, and let me bring structure to the things they don't want to think about. If that sounds like you, the button below is the next step.